Terms and Conditions
Last updated: January 8, 2026
1. Agreement to Terms
By accessing or using Lead Factory's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
2. Description of Service
Lead Factory provides a lead generation platform that helps businesses find and collect business leads using automated tools. Our services include lead scraping, data organization, and lead management features.
3. User Accounts
When you create an account with us, you must:
- Provide accurate, complete, and current information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Send spam or unsolicited communications
- Engage in any activity that interferes with or disrupts our services
- Attempt to access accounts or data not belonging to you
- Use leads for illegal purposes or harassment
5. Credits and Payments
Regarding credits and payments:
- Credits are used to access lead generation features
- Credit purchases are processed through our secure payment partner (Razorpay)
- All credit purchases are final and non-refundable unless otherwise stated
- Credits do not expire unless your account is terminated
- We reserve the right to modify credit pricing with prior notice
6. Refund Policy
Refunds may be issued at our discretion for technical issues that prevent service delivery. Refund requests must be made within 7 days of purchase. Contact our support team for refund inquiries.
7. Intellectual Property
Our services and original content, features, and functionality are owned by Lead Factory and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. Limitation of Liability
In no event shall Lead Factory, its directors, employees, partners, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of our services.
9. Disclaimer
Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the accuracy of lead data, service availability, or fitness for a particular purpose.
10. Termination
We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use our services will cease immediately, and any remaining credits may be forfeited.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: main98245@gmail.com